Testimonials
GOOGLE REVIEWS
Kale E.
October 20, 2020 via Google
Outstanding service! Professional and friendly staff. To everyone out there, the whole house Reverse Osmosis is the way to go, you get the best treated water for everyday use. I have searched and compared companies and systems out there and honestly, crystal Clear Water... Read More
Peter S.
October 3, 2020 via Google
Fast Service! David arrived promptly and answered all of our questions thoroughly. He explained the options available to us. We had a whole house RO system before the end of the day! Lindsay and Eddie did a tremendous job installing the system and are very knowledgeable and... Read More
Tracy S.
September 30, 2020 via Google
In the process of buying a home and Crystal Clear Water came out to inspect the well water filters and tanks. Gave me great feedback on the conditions of the tanks as well as recommendations for upkeep and replacement. Going forward I will be sure to use them as my service and... Read More
Rachel D.
September 22, 2020 via Google
This review is for our maintenance guy, Joe Jack, not Crystal Clear as a company. If not for Joe Jack, we'd have left CC long ago. Joe Jack is amazing, very friendly and personable, and truly cares about his customers. He is good at what he does, and takes the time to see an... Read More
Robert V.
September 21, 2020 via Google
These guys are awesome! We are located in the cape and a strong wind came and broke all the PVC to a well pump. They were out there that morning fixing it! And very very fair pricing!! I am a customer for life! Thank you!
Sean
September 10, 2020 via Google
Scheduled us right away for an emergency. Got us taken care of. Great company, great service!
Kowaleski Family
September 8, 2020 via Google
Great service today, technician arrived during the window given for time of service, just later than normal. We have had CCWP for three years, and they've always been prompt at the beginning of the time frame window. Just wish I would have received a call when the technician... Read More
Ruthie W.
September 1, 2020 via Google
A lot of information about something I know nothing about. Here’s our folder. ? Said they’d fix the leak at the well and didn’t. But now I have new tanks and a tiny bit of know how so I’ll be good for a bit. Overall very polite & professional.
Rudy S.
August 21, 2020 via Google
My well pump was leaking and the hardware store was out of the fittings I needed to repair it myself. I called Crystal Clear and they were at my house the same day. The cost to repair was very fair and the work was done much more quickly than if I had done it myself. When the... Read More
Steve P.
August 17, 2020 via Google
Everyone I spoke with or met was VERY polite, courteous, knowledgeable. Called for a repair. Tech fixed the problem and, at my request, told me about whole house R/O system. I opted to install it. It does not look like anything I Googled. Lots of "stuff". U/V light....the... Read More
Tara C.
August 14, 2020 via Google
Just moved into a house with well water. Called Crystal Clear to get an inspection and maintenance. Dave came out within a day and explained the whole system to me along with recommended maintenance for our family to have the cleanest water possible! Very professional and... Read More
Robert C.
August 12, 2020 via Google
Quick to respond. Punctual. Friendly staff both on person and on the phone. Got the job done by the time they would say it would be done. Price-wise might on the higher end in comparison to other water companies but worth every cent.
Ralph M.
August 5, 2020 via Google
Install cost was much better than what was quoted by other companies. Customer service also always on point and attentive. Last visit we had Lyndsey respond and she was great. Thank you again and we will recommend you guys to others!
Karen M.
July 30, 2020 via Google
I moved to Lehigh Acres about a year ago and had to adjust to a well water system. I just couldn't take it anymore. I called Crystal Clear Water Purification INC for an estimate on a reverse osmosis system. Dave came out and explained what was going on with my current system... Read More
Guillermo C.
July 29, 2020 via Google
Everyone at Crystal Clear were very nice and willing to help. Dave was very descriptive of the different options that we had and we never felt pressured into making a decision. I would definitely recommend to other people!
Marin M.
July 15, 2020 via Google
We had an issue with our well pump and had to pick a company via the internet. Crystal Clear Water looked to be a complete and service oriented company. When I called, Lindsay answered and was helpful in every way. We arranged an appointment for service. When the service techs... Read More
Steven F.
July 11, 2020 via Google
Being new to Fort Myers, I cannot express how great it was to work with Crystal Clear Water and sister company Chill Squad. In one week they provided numerous services. My family now has a whole house water softener/water purification(even an extra faucet for my dogs!)... Read More
Dan S.
July 3, 2020 via Google
We had a leakage problem because a drain line had been pulled in somehow. Shawn was great! He secured the drain line in the proper position and installed a new water shutoff valve for the house, all in a normal maintenance visit with no additional charge. He also gave an... Read More
Ryan E.
June 28, 2020 via Google
Dave came out and was very knowledgeable and a great worker overall. He walked me through so many different aspects of what to do with water system. Thanks guys! Will be hearing from us soon!
Heather L.
June 21, 2020 via Google
Recently had a deep well pump replaced and other work work done by Crystal Clear water and I honestly was not very happy with the work, within an hour of contacting the company Matt and I believe Brandon were at my house to correct a few shortcuts that were taken. They were... Read More
David M.
June 4, 2020 via Google
I called Crystal Clear Water Purification because my Whole House Reverse Osmosis System was having difficulty making Water. The showed up Quickly. Their service Tech was Friendly, Professional, and Clean. He was wearing Safety Gear to protect us all. He Quickly diagnosed the... Read More
Melissa G.
June 2, 2020 via Google
I have had nothing but positive experiences with The Crystal Clear Water Purification company. Any issues I’ve had with our well or softener system have been addressed promptly and thoroughly. The service techs are always courteous and they know their stuff I highly recommend... Read More
Jaclyn B.
May 29, 2020 via Google
The service is very good. The service techs are courteous and present well. Initially we had an accounting bump, but it was successfully resolved quickly and professionally. We have been customers since 2014 and are quite satisfied.
FACEBOOK REVIEWS
I love their friendly professional and on time and I’m so happy we went with them. We have a brand new system to a brand new house thank you mike For all your help and advice we love our system.
I'm so happy they came in just before new year , best price and service in town . Thank you so much
They have great service technicians! There prices are decent. The RO is great!
Bought system 7 years ago with lifetime guarantee, sulfur tank leaked and got replacement no questions asked
Everyone is so helpful and very nice
Had a small problem Mike showed up on time and fixed everything quickly and efficiently. Plus he was friendly and respectful. Thanks Mike.
On time fast and very helpful
Dave with Crystal Clear came out and fixed the water issue I had in my house. I called several companies and Dave was the only one able to fix it. I highly recommend their professional service to anyone in need of service for water or AC related services!
Andrew is amazing, he has been the most helpful in getting us the results we need for the water we are dealing with, our water is pretty bad. He and Michael were a huge help to me in this company. We have a baby and the water we struggle with is ...well...gross and disgusting... Read More
Service was excellent from initial Contact, very thorought and low pressure selling. Included was a walk though of various products. When we awarded bid to ccw, Dave was prompt in setting up appt. Richard and Lucas performed excellent work, answering questions and very helpful.
Mr chuck was great explaining everything only one i want coming to my house water smells good
Cameron was at our house when he said he would be, and completed our service in a timely and courteous manner. Great service.
We love our Crystal Clear water purification system with reverse osmosis. There service is wonderful and our water is excellent. We highly recommend them.
Have had one of their systems for 2 years. Anytime I’ve had a question they are quick to answer, and are willing to answer over the phone instead of making a “Service” call or trying to sell me something!
Richard was great at explaining the system.
Richard was the best! Punctual, personable and quite knowledgeable.
I have to update what I wrote before, I have had many problems with my water company in the past, however they have defiantly changed my way of thinking since then, I figured that since my water machine did not fit on the concrete pad all the way I would have a larger one... Read More
Outstanding experience 5 stars, highly recommend. One of the owners Dave came to our home for their free estimate and did not try to oversell us on a system we did not need. He picked out the system he felt was the right system for us based on our needs and his knowledge of... Read More
We recently bought a new house and added the water system that crystal clear offers. We have had awesome results and costumers is wonderful. So glad to have made this choice.
Dave came out to give us an inspection on our well system. He was very professional and did a great job explaining the recommended maintenance to have the cleanest water possible! Definitely recommend him for your home water needs!
Well the fellow that came Shawn... well let me tell you he knows what he is doing... Great tech and a a good person!
Dave and his team were awesome. We called him to install a reverse osmosis to purify all of the water flowing into our house. He came to my house with a showroom on wheels and explained every step of the process and each piece of machinery. Before the installation, he came to... Read More
I just purchased a new home and could actually smell the chlorine in the bathrooms. I decided to purchase a purification system with the reverse osmosis in the kitchen. There were some installation problems but the guys that were here were very courteous and keep coming back... Read More
I like the work ethic of the employees like Richard. He was professional and a credit to Crystal Clear Water Purification.
